Privacy

Jeebazz Privacy Policy — How We Handle Your Data

Your privacy matters to us. This policy explains exactly what data Jeebazz collects, why we collect it, how it's stored, and what rights you have over your own information. No jargon, no hidden clauses — just a straight explanation of how Jeebazz handles your data.

At a Glance

Six Things You Should Know About Your Privacy

The most important points from the Jeebazz privacy policy, summarised clearly before you read the full details below.

Data Is Collected Only When Needed

Jeebazz only collects personal data that is necessary to operate your account, process transactions, and comply with legal obligations. We don't collect data for the sake of it.

Your Data Is Never Sold

Jeebazz does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your data stays within the Jeebazz ecosystem.

SSL Encryption on All Data

Every piece of data transmitted between your device and Jeebazz is protected by SSL encryption. Your login credentials, payment details, and personal information are always secured in transit.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact the Jeebazz support team to exercise any of your data rights.

Cookies Used Transparently

Jeebazz uses cookies to keep your session active, remember your preferences, and understand how the platform is used. You can manage cookie preferences through your browser settings.

You'll Be Notified of Changes

If the Jeebazz privacy policy changes in a way that affects your rights, you'll be notified via email or an in-platform message before the changes take effect.

Contents
Last updated: 1 June 2025 — This policy applies to all Jeebazz accounts and supersedes all previous versions.

1 Introduction

Jeebazz ("we", "us", "the platform") is committed to protecting the privacy of every player who uses the Jeebazz platform. This Privacy Policy explains how Jeebazz collects, uses, stores, and protects your personal data when you register an account, make a deposit, play games, or interact with any part of the Jeebazz platform.

This policy applies to all players registered on Jeebazz, including players based in Bangladesh. By creating a Jeebazz account or using the platform in any way, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here.

Jeebazz takes data privacy seriously — not because it's a legal requirement, but because players deserve to know exactly how their information is being handled. If you have any questions about this policy that aren't answered here, the Jeebazz support team is available 24/7 via live chat.

This Privacy Policy should be read alongside the Jeebazz Terms and Conditions, which govern your use of the platform as a whole. Both documents together form the full agreement between you and Jeebazz.

2 Data We Collect

Jeebazz collects personal data in two categories: information you provide directly, and information collected automatically when you use the platform.

Information you provide directly:

  • Full name and date of birth (required for account registration and age verification).
  • Email address and phone number (used for account communication and support).
  • Residential address (required for identity verification and regulatory compliance).
  • Payment information, including the payment methods you use to deposit and withdraw on Jeebazz (note: Jeebazz does not store full card numbers — payment processing is handled by approved third-party providers).
  • Identity documents such as a national ID or passport, submitted during the verification process.
  • Any information you provide when contacting Jeebazz support via live chat or email.

Information collected automatically:

  • IP address and approximate geographic location.
  • Device type, operating system, and browser version.
  • Pages visited on the Jeebazz platform and time spent on each page.
  • Game activity, including games played, bet amounts, and session duration.
  • Login timestamps and session data.
  • Cookies and similar tracking technologies (see Section 8 for full details).

Jeebazz only collects data that is genuinely necessary. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

3 How We Collect Your Data

Jeebazz collects your personal data through the following channels:

  • Registration form: When you create a Jeebazz account, you provide your name, email, date of birth, and contact details directly.
  • Identity verification: When Jeebazz requests KYC (Know Your Customer) documents, you upload identity documents through the secure verification portal in your account dashboard.
  • Deposits and withdrawals: When you make a transaction, payment-related data is collected to process and record the transaction.
  • Platform usage: Jeebazz automatically collects technical and behavioural data as you navigate and play on the platform.
  • Support interactions: When you contact Jeebazz support, the content of your conversation is recorded for quality assurance and dispute resolution purposes.
  • Cookies and tracking: Cookies placed on your device collect session and preference data as described in Section 8.

4 How We Use Your Data

Jeebazz uses your personal data for the following purposes:

  • To create and manage your Jeebazz account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on the platform.
  • To provide customer support and respond to your queries and complaints.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations applicable to Jeebazz.
  • To monitor and improve the performance and security of the Jeebazz platform.
  • To personalise your experience on Jeebazz, including game recommendations and promotional offers relevant to your activity.
  • To send you account-related communications such as transaction confirmations, security alerts, and policy updates.
  • To support responsible gaming monitoring and intervention where necessary.
Marketing Communications

Jeebazz may send you promotional emails or in-platform messages about bonuses and new games. You can opt out of marketing communications at any time through your account settings or by contacting support. Opting out of marketing will not affect your ability to use the Jeebazz platform.

5 Sharing Your Data

Jeebazz does not sell, rent, or trade your personal data to third parties. However, there are limited circumstances in which Jeebazz may share your data with trusted third parties:

  • Payment processors: Your payment information is shared with approved payment service providers solely for the purpose of processing your transactions. These providers are contractually bound to handle your data securely.
  • Identity verification providers: When KYC verification is required, your identity documents may be processed by a third-party verification service operating under strict data protection standards.
  • Fraud prevention services: Jeebazz may share data with fraud detection and anti-money laundering services to protect the platform and its players.
  • Legal and regulatory authorities: Jeebazz will disclose personal data to law enforcement, regulators, or other authorities when required to do so by law or court order.
  • Business transfers: In the event of a merger, acquisition, or sale of Jeebazz assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.
No Third-Party Marketing

Jeebazz will never share your personal data with third-party advertisers or marketing companies. Your information is used only for the purposes described in this policy.

6 Data Retention

Jeebazz retains your personal data for as long as your account is active and for a period after account closure as required by applicable law and regulatory obligations. The specific retention periods depend on the type of data:

  • Account registration data and identity documents are retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support interaction records are retained for up to three years for dispute resolution and quality assurance.
  • Technical and behavioural data collected through cookies and platform analytics is retained for up to 24 months.

Once the applicable retention period has expired, Jeebazz will securely delete or anonymise your personal data so that it can no longer be linked to you as an individual.

7 Data Security

Jeebazz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the Jeebazz platform.
  • Encrypted storage of sensitive personal data and financial records.
  • Strict access controls ensuring that only authorised Jeebazz personnel can access personal data, and only to the extent necessary for their role.
  • Regular security audits and vulnerability assessments of the Jeebazz platform.
  • Two-factor authentication options available to players for additional account security.

While Jeebazz takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your data safe — use a strong, unique password for your Jeebazz account and never share your login credentials with anyone.

Report a Security Concern

If you believe your Jeebazz account has been accessed without your authorisation, or if you notice any suspicious activity, contact the Jeebazz support team immediately via live chat. We will investigate and take appropriate action as quickly as possible.

8 Cookies and Tracking Technologies

Jeebazz uses cookies and similar technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. Jeebazz uses the following types of cookies:

  • Essential cookies: Required for the Jeebazz platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your Jeebazz experience.
  • Analytics cookies: Help Jeebazz understand how players use the platform — which pages are visited most, where players encounter issues, and how the platform can be improved. This data is aggregated and anonymised.
  • Performance cookies: Monitor platform performance and help identify technical issues that may affect your experience on Jeebazz.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Jeebazz platform. Jeebazz does not use third-party advertising cookies or share cookie data with external marketing platforms.

9 Your Data Rights

As a Jeebazz player, you have the following rights regarding your personal data. To exercise any of these rights, contact the Jeebazz support team via live chat or email. Jeebazz will respond to all data rights requests within 30 days.

Right What It Means
Right to Access You can request a copy of all personal data Jeebazz holds about you.
Right to Rectification You can ask Jeebazz to correct any inaccurate or incomplete personal data.
Right to Erasure You can request deletion of your personal data, subject to legal retention requirements.
Right to Restriction You can ask Jeebazz to limit how your data is processed in certain circumstances.
Right to Portability You can request your data in a structured, machine-readable format for transfer to another service.
Right to Object You can object to Jeebazz processing your data for marketing purposes at any time.

Some data rights requests may be limited where Jeebazz has a legal obligation to retain certain data — for example, transaction records required for anti-money laundering compliance. Jeebazz will always explain the reason if a request cannot be fulfilled in full.

10 Minors

The Jeebazz platform is strictly for adults aged 18 and over. Jeebazz does not knowingly collect personal data from anyone under the age of 18. If Jeebazz discovers that a minor has registered an account, the account will be closed immediately, all data will be deleted, and any deposits will be returned in accordance with the Jeebazz Terms and Conditions.

If you believe a minor has registered on Jeebazz, please contact the support team immediately so the matter can be investigated and resolved without delay.

11 Changes to This Policy

Jeebazz may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that affect your rights or how your data is used, Jeebazz will notify you via email or an in-platform notification before the changes take effect. Continued use of the Jeebazz platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised version.

We recommend bookmarking this page and checking it periodically. The date at the top always reflects the most recent revision of the Jeebazz Privacy Policy.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Jeebazz handles your personal information, please get in touch with the support team. We're available 24 hours a day, 7 days a week.

You can reach Jeebazz support via live chat on the platform, or by email at the address listed in the footer of this page. For questions about your account specifically, please log in before contacting support so the team can verify your identity quickly.

For related policies, visit the Terms and Conditions page or the Responsible Gaming page.

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